Confidentiality - processing of personal data

We pay great attention to the confidentiality of your data. By creating an order on the website sdsauto.com you have given us confidence, and we appreciate it. We are working hard to keep your personal data safe. We act on behalf of our customers and do not hide information about the processing of your personal data.

In this document, we tried to simply tell how we process your personal data. In addition, we will explain how you can contact us if you have any questions regarding your personal data. You can also read the separate Regulation on Cookies, which explains how sdsauto.com uses cookies and other similar technologies.

We may change the Privacy Statement from time to time. We recommend that you regularly check this page to keep up to date with the latest changes. If we make such changes to the Privacy Statement that affect you directly (for example, if we intend to process your personal data for purposes other than those previously specified in this Privacy Statement), we will notify you of such changes before new activities.

If you do not agree with this Privacy Statement, we ask you to refrain from using our services.


What personal data does sdsauto.com collect?

When you make out an order, we ask you for certain information: your name, contact information. You can also specify additional wishes in the contact form. In addition, we collect some data from your computer, phone, tablet or other device that you use to access our website, for example, the IP address, the type of browser used and the language settings.

For what purpose does sdsauto.com collect and use your personal data?

We request your personal data only to be able to deliver the goods to you and to provide technical support. You can read more here.

How does sdsauto.com share your data with third parties?

We do not share your personal data with third parties.

What security procedures does sdsauto.com use to protect your personal data?

We perform appropriate security procedures in an appropriate amount to prevent unauthorized access to the personal data we process or their unauthorized use. Here you can read a more detailed description.

How can you control the personal data transmitted by sdsauto.com?

You can always use the right to familiarize yourself with what your personal data is stored with us. You can obtain an overview of personal information by sending the relevant request to the email address indicated on the website. If you want to get more information about your rights regarding the control of personal data, here you can read a more detailed description.

Who is responsible for processing personal data on sdsauto.com website and in mobile applications?

We are based in Zaporozhie, Ukraine, we control the processing of personal data on our websites. Here you can read a more detailed description.


1. What type of personal data does sdsauto.com collect?

Below you will find a more detailed description of the type of data that we collect.

The personal data you provide us.

sdsauto.com collects and uses the data that you provide to us. When you make a purchase, you (at a minimum) must provide your name and email address.

We collect your data also in case you need to contact our customer support.

Personal data that we collect automatically.

Even if you did not make a purchase when using our website or applications, we automatically collect certain data. They include your IP address, date and time when you used our services, information about the hardware and software, as well as the Internet browser that you are using, as well as information about your computer's operating system, for example, application versions and language settings. We also collect information about clicks and the pages shown to you.

If you use a mobile device, we also receive data identifying your mobile device, device settings and its characteristics.

Personal data that we receive from other sources.

In addition to the information that you give us, we can receive information about you from other sources. These include business partners who send you to our website or make orders.


2. For what purpose does sdsauto.com collect and use your personal data?

We use the information collected about you for different purposes. Your personal data can be used as follows:

Customer Support: For the opportunity to provide quality support, we can use the contact information and details of your order.

Marketing: we use your profile information for marketing purposes, for example:

  • For periodic newsletters about products for travel and services. You can quickly unsubscribe from marketing mailings at any time - just let us know.
  • If you participate in other promotions (for example, drawings, "invite a friend" programs or contests), relevant information will be used to manage these promotions.

Communicating with you: we can contact you also with other questions through mail, email, phone and messages, depending on the type of contact information that you shared with us. We also process all requests that you send to us. There may be various reasons for this, for example:

  • If you use our products, we can send you a questionnaire or ask for feedback on sdsauto.com.
  • We can send you other administrative messages that may contain security warnings.

Service improvement: we also use personal data for analytical purposes. This is part of our work to improve the services offered to our users. Data can also be used for testing purposes, for solving problems and for improving the functionality and quality of our work. We strive to optimize our work so that the results will appeal to users and meet their expectations. We make every effort to use only impersonal data for analytical purposes.

Call tracking: Conversations with our support team can be recorded for quality control and further training, including the use of records when reviewing claims and for preventing fraudulent activities. Records are stored for a limited period of time and are automatically deleted if sdsauto.com does not consider it necessary to save them for a longer period (on justified necessity), including for the purpose of investigating fraud and for legal purposes.

Legal purposes: in some cases, we may use your data to process and resolve legal disputes, to investigate at the request of government agencies and to comply with regulations.

Providing your personal data to sdsauto.com is done on a voluntary basis. However, depending on the type of order that you make, in some cases we will be able to place an order only after collecting certain personal data. For example, we will not be able to process your order if we cannot contact you.

If we use automatic means for the processing of personal data that have any legal consequences or have a significant effect on you, we will take the necessary measures to protect your rights and freedoms, including the operator's rights to intervene processing.

To process information as described above, we rely on the following legal framework:

Subject to the purposes stated above, sdsauto.com relies on lawful grounds that the use of your personal data is necessary for the performance of the contract, in particular for the implementation of your order and its management. If the necessary personal data is not provided, sdsauto.com will not be able to process the order or provide support.

If you wish to object to the use of your data for the above mentioned purposes, in that case, if applicable, you can contact us at sdsmix@gmail.com.


3. How does sdsauto.com process the messages you send to us?

sdsauto.com can use automated systems to develop and improve products; research; attracting customers, including to provide you with information and suggestions that we believe may be of interest to you; to provide client or technical support. We reserve the right, in our sole discretion, to block the delivery of messages or view messages if we believe that they may contain malicious content, spam or may be dangerous to you, hosting objects, sdsauto.com, etc. sdsauto.com will receive and save all messages sent or received using the sdsauto.com  tool for exchanging messages.


4. How does sdsauto.com use mobile devices?

We have a website adapted for mobile devices. This website handles the personal data you provide in almost the same way as our main website.

To optimize our website and the information, services and marketing materials provided on it, we use the so-called tracking of user actions on different devices. Such tracking can be done both with the use of cookies, and without them. More detailed information about cookies and other similar technologies is given in the Regulation on cookies. By tracking actions on different devices, sdsauto.com can track user transactions on multiple devices.

The content of personalized advertisements that you see on other websites or in applications can also be based on the actions you perform on related computers or devices. By changing the settings for using cookies on your device (see section "How can you set up the use of cookies?" of our Regulation on cookies), you can change the settings of tracking of your sessions on different devices for promotional purposes. In this case, if you just quit your account, this does not mean that you will no longer receive personalized advertising.


5. How does sdsauto.com use social media?

 sdsauto.com does not transfer your data to social media.


6. How does sdsauto.com protect and store your personal data?

We follow the proper security procedures to prevent unauthorized access to personal data and their unauthorized use.

We apply the appropriate systems and procedures to protect the personal data provided to us. We also use security procedures and apply technical and physical restrictions to the use of personal data and access to them on our servers. Only employees with special rights are authorized to access personal data in the process of performing their duties.

We keep your personal data for no more than 24 months. To all personal data we store, this Privacy Statement applies. If you have any questions regarding the specific period of storage of a certain type of your personal data processed by us, you can contact us at the contacts listed below.


7. How can you control the personal data provided to sdsauto.com?

We want you to control how we use your personal data. You can do this in the following ways:

  • you can ask us for an overview of your personal data that we have at our disposal;
  • you can inform us of any changes in your personal data or ask us to correct any information in the personal data that is stored with us, and, as indicated below, you can also make such changes yourself;
  • in some cases, you can ask us to delete personal data, block or restrict their processing, and send a refusal regarding the specific ways of the use of your personal data;

If we use your personal data based on your consent, you may at any time revoke such consent in accordance with applicable law. In addition, if we process your personal data on the basis of legitimate interests, you may at any time prohibit such use of your personal data in accordance with applicable law.

We rely on you regarding the completeness, accuracy and correctness of personal data.

If you have any questions regarding this Privacy Statement, as well as on the exercise of your rights or in the presence of complaints, please contact us at: sdsmix@gmail.com.

If you are against the processing of your personal data on the basis of legitimate interests and at the same time you are not directly exposed to the mechanisms for refusing data processing, you can contact us at sdsmix@gmail.com.


8. Who is responsible for processing personal data on the website and in sdsauto.com applications and how to contact us?

sdsauto.com monitors the processing of personal data in accordance with this Privacy Statement. sdsauto is a private company registered in accordance with the legislation of Ukraine, at the address:, 11, Preobrazhenskyi Ave., Ukraine.

If you have questions about this Privacy Statement or the processing of your personal data, please contact our data protection specialist at sdsmix@gmail.com. For all questions, please contact our support team.


Document about cookies

When you use our online services, including applications, cookies and other tracking technologies can be used in various ways: for example, to support the operation of the website Booking.com, traffic analysis or for advertising purposes. These technologies are either used directly by us or by our business partners, including third-party service providers and advertising platforms with which we work. If you want to learn more about cookies, how to use them, and how to configure them, see the information here.

What is a cookie?

How cookies are used?

How can you configure the use of cookies?


What is a cookie?

A cookie is a small piece of information that is sent to a browser on your computer or mobile device. The so-called "basic cookies" are transmitted through the organization's own domain. Cookies owned by sdsauto.com are basic ones.

There are session and persistent cookies. Session cookies exist until you close the browser. Persistent cookies have a longer life cycle, they are not automatically deleted when the browser is closed. We aim to use or allow the use of cookies with a lifecycle of no more than 2 years. A cookie can exist longer only in exceptional cases, for example, for security purposes, and only when it is absolutely necessary.


How cookies are used?

Cookies are used for various purposes. Thanks to them you are recognized as one and the same user on different pages of the website. The information we collect using cookies includes the IP address, the device identification number, the pages viewed, the browser type, the information about the browser search, the operating system, the Internet provider, the timestamp of the click, the corresponding URL, the functions used on the page/in the application or the actions taken.

Our website uses cookies for various purposes:

Technical cookies. We try to provide users with a modern and convenient website that automatically adapts to their needs and desires. To do this, we use technical cookies, which allows us to show you our website, ensure it is working properly. Our website strictly requires these technical cookies for trouble-free operation.

Analytical cookies. We use these cookies to find out how sdsauto.com users use the website. This helps us understand what works and what does not, and optimize the website and applications and improve their work, analyse the effectiveness of advertising campaigns and information materials and be sure that the site remains interesting and useful for users. We also collect information about which pages you visited, which pages you went to and from which you left the website, what type of platform you used, and the date and time that the website was used.

This also means that we can use data about how you interact with the website, in particular, the number of clicks on the page, mouse movements and scrolling, search words and other text that you enter into different fields. When conducting advertising campaigns on the Internet, we use analytical cookies to find out how users interact with our website or applications after they see an advertisement (including on other websites). We can also use analytical cookies so that our partners can find out whether their customers have used the offers integrated on their websites.


What can you do?

To learn more about how to work with cookies or delete them, go to allaboutcookies.org and the Help section of your browser. Through the browser settings (for example, Internet Explorer, Safari, Firefox, Chrome), you can choose which cookies to accept and which ones to reject. The location of the settings depends on which browser you are using. To find the necessary settings, use the Help function in your browser.

If you choose to opt out of certain technical and/or functional cookies, you may not be able to access some of the functions of our website. Currently, we do not support the “Do Not Track” function in the browser settings. If in the future a common standard will developed that determines what exactly is meant by the signals "Do not track" in the browser, we will revise this Regulation on cookies.

Analytics. To control the collection of data for analytical purposes by Google Analytics from certain types of browsers, visit the following page: Google Analytics blocker (available only from a desktop computer). To control the collection of data for analytical purposes by the Yandex.Metrica service (the tracking pixel belonging to the Russian Yandex search resource), users using Russian, Ukrainian or Turkish can visit the following page: yandex.com. The Yandex.Metrica service works only for these three languages. You can also opt out of personalized Yandex advertising. To do this, visit this page  and uncheck the "Take into account my interests" box.

If you have any questions regarding this Regulation on cookies, please send them to sdsmix@gmail.com. This Regulation on cookies may be amended. Visit this page regularly to keep up to date with the latest updates.

Our advantages

You can return any product purchased from us within 2 weeks, if for some reason it does not suit you or you do not like it. Also, we provide a free test of the Brown's gas generator for a period up to 1 month!

On all products we sell, we offer a guarantee for a period from 1 to 2 years (depending on the type of product).

Most of goods we offer can improve the performance of a car without violation of the guarantee for it.

Most of the products we offer we produce ourselves! This enables our customers not only to purchase products at competitive prices, but also to make clear immediately all the questions they have on the installation and use of the devices.

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